Privacy policy

Welcome to Miniq!
Your privacy is important to us. This Privacy Policy explains how Miniq (“we,” “our,” or “us”) collects, uses, discloses, and protects your information when you use our food delivery mobile application and related services (collectively, the “Service”).

By using the Miniq app, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you sign up or use Miniq, we may collect:

  • Name, phone number, and email address

  • Delivery address and location details

  • Payment information (handled securely via third-party gateways)

  • Account login credentials (if applicable)

b. Location Information

We collect your precise location to:

  • Find nearby restaurants and stores

  • Deliver orders accurately

  • Improve route optimization for delivery partners

You can control location access from your device settings.

c. Order Information

We collect details about:

  • Items ordered

  • Restaurants/stores chosen

  • Order history and preferences

d. Device Information

We may collect:

  • Device model, operating system, and app version

  • IP address and unique device identifiers

  • Usage logs and crash reports

e. Cookies and Tracking

We may use cookies or similar technologies to:

  • Improve user experience

  • Remember your preferences

  • Analyze app performance


2. How We Use Your Information

We use collected data to:

  • Process and deliver your orders

  • Communicate order updates and promotions

  • Improve app functionality and customer experience

  • Provide customer support

  • Prevent fraudulent or unauthorized activities

  • Comply with legal obligations


3. How We Share Your Information

We may share your information with:

  • Restaurants and Stores: To fulfill your order.

  • Delivery Partners: To deliver your food to your specified address.

  • Payment Processors: For secure online transactions (we don’t store card details).

  • Service Providers: For analytics, cloud hosting, and communication services.

  • Legal Authorities: If required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties.


4. Data Retention

We retain your data as long as your account is active or as needed to:

  • Fulfill orders

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

You can request account deletion anytime (see Section 8).


5. Data Security

We use industry-standard measures to protect your data:

  • SSL encryption for data transmission

  • Secure servers and restricted access

  • Regular audits and security monitoring

However, no electronic storage or transmission is 100% secure. You use Miniq at your own risk.


6. Your Rights and Choices

You may:

  • Access, update, or correct your personal information

  • Request deletion of your account and associated data

  • Opt-out of marketing communications

  • Manage permissions like location or notifications in your device settings


7. Children’s Privacy

Miniq is not intended for children under 18 years of age.
We do not knowingly collect personal data from minors. If we discover such data, we will delete it immediately.


8. Account Deletion

To delete your Miniq account or request data removal, contact us at:
📧 [Insert Email Address, e.g., support@miniqapp.com]

Your account and related personal data will be deleted within 7–14 business days of verification.


9. Changes to This Privacy Policy

We may update this policy periodically.
We will notify you of significant changes through:

  • App notifications, or

  • Email (if provided)

Your continued use of the Miniq app after updates constitutes acceptance of the revised policy.


10. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us:

Miniq – Food Delivery App
📧 Email: [support@miniqapp.com]